A design can look complete on a screen while leaving its physical size or arrangement undecided. For a San Jo Sign Co request, connect the artwork to the object it will become. A clear comparison helps expose a layout question before it becomes an assumption.
Label the editable original, the preview showing the intended appearance and any reference image. State which artwork version should guide the requested sign.
Keep the original design file available. Identify linked images and the fonts used, and include supporting assets only when you are permitted to share them.
The current intake accepts PDF, AI, EPS, SVG, PNG, JPG/JPEG, or PSD. An accepted extension does not establish that the contents can produce the intended result.
Supply a view of the intended lettering and arrangement. Label it as a preview so a screenshot or mockup is not mistaken for the editable source.
A photograph can show the style or setting you mean. Point to the relevant feature and identify anything pictured that should be excluded from your sign.
Write down the finished width and height with units. State the drawing scale and intended reading orientation, and flag any dimension that has not been confirmed.
Distinguish the document boundary from the edge of the finished piece. A surrounding mockup, frame or photograph may occupy space in the file without belonging in the sign. Identify the authoritative size reference when several drawings are attached.
This sketch illustrates separate boundaries. It is not a measured template, bleed setting or required margin.
If the supplied design has different proportions from the sign, identify whether the layout should retain margins, crop selected artwork or be rearranged. Leave the choice open if it has not been approved.
Suppose a supplied rectangular layout is intended for a panel with the same height but greater width. Stretching the whole composition would change its proportions. Instead, identify which of these approaches you want discussed:
| Approach | What the Reviewer Must Know |
|---|---|
| Retain the arrangement | Whether additional space at the sides is acceptable, and what should occupy it. |
| Fill the new shape | Which parts of the image may be cropped and which lettering or marks must remain. |
| Rearrange the design | Which elements may move and who can approve the revised composition. |
Enlargement is also a source-quality question. Keep the original image available and state the intended output dimensions; a larger preview alone does not settle whether its detail is suitable.
Include applicable brand guidance and identify the colors that matter to the decision. If you are comparing against an existing physical sign, say so. Ask which reference and review method apply to the selected production process before making color conversions solely for submission.
A reference requests a visual direction; it does not promise an identical appearance on another material.
Provide final text separately when it is difficult to read in the preview. Check spelling, line breaks and intentional spacing against that text. Retain an editable original when making a production copy, and identify any font or asset that cannot be supplied under its license.
When the text must change, flag the edit explicitly. An old logo image should not silently become the authority for a new business name or room label.
Use the project request page for the current attachment options and limits, or email San Jo Sign Co with your question. You can ask about a layout before every production detail is settled.
Describe the revision you need before assuming artwork changes are included in a sign request.
About the business →Name the unavailable source or undecided measurement so the inquiry can address that gap directly.
Ask about the gap →For topics beyond layout review, continue to the general answers and discuss the scope for your project.
General questions →